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Privacy
Policy
MobileTrack B.V. and its parent company, subsidiaries and affiliates
(collectively “MobileTrack”,
“us”, or “we”)
appreciate the interest you have shown in its products and services by
visiting the website
www.mobiletrack.nl
("Website") or
related channels (“Channels”).
This Privacy Policy outlines the guidelines we have established with respect
to the information MobileTrack collects when you interact with MobileTrack,
such as when you visit our Website, when you use the products and services
offered by MobileTrack or when you subscribe to our newsletter or when you
call our Customer Support.
“Personal Information”
is information about you that is personally identifiable to you like your
name, address, e-mail address, or phone number, as well as other non-public
information that is associated with the foregoing.
“Anonymous Information”
means information that is not associated with or linked to your Personal
Information; Anonymous Information does not permit the identification of
individual persons.
In accessing
the Website or related Channels you accept all the terms and conditions of
this Privacy Policy. You also agree that MobileTrack may amend and/or revise
this Privacy Policy at its discretion and you agree to be bound by these
revisions and amendments. Your Personal Information may be processed in the
country where it was collected as well as in third countries (including the
United States) where laws regarding processing of Personal Information may
be less stringent than the laws in your country.
If you do not agree with the terms and conditions of this Privacy Policy we
request that you immediately cease using and accessing the Website or
related Channels as well as the products and services for which you need to
provide Personal Information.
Collection of Personal Information
by MobileTrack
The Personal Information we gather from you helps us learn about our
visitors and customers. We use this information to provide you with our
products and services and the products and services of our carefully
selected partners, to develop new products and services, to better tailor
the features, performance and support of our products and services, and to
offer you additional information and opportunities.
We collect Personal Information that you submit to us voluntarily through
our Website or related Channels and your use of our products and services.
The types of Personal Information we collect are:
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If you set up a “MobileTrack” account, we will collect your
contact details such as name, address, gender, email address and country
as well as, if appreciated, the information you provide us with in order
to receive the newsletter of your preference.
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If you buy items from our webstore, we will collect your
full name, the name of your company (if applicable), your postal address
(each for shipping and billing purposes), email address, phone number, and
all the information we need to process your payment of the purchase
amount.
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If you request customer support services for MobileTrack
products and/or services, we will collect Personal Information to enable
us to provide such customer support services to you, including your name,
mailing address, phone number, email address, and contact preferences. We
will also collect other information about the MobileTrack products you
own, such as the serial numbers, date of purchase and information related
to a support or service issue, some of which might be Personal
Information.
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By using a bulletin board or a chat room at our Website,
you should be aware that you are sharing all information you post on such
bulletin boards or chat rooms with other users, including any Personal
Information that you may choose to share. Please choose the information
that you share carefully and accordingly. MobileTrack is not responsible
for any use of information you provide on a bulletin board or in a chat
room by any third party.
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You may also be requested to provide Personal Information
about a person other than yourself (for example if you want to purchase a
gift for someone and this Personal Information is required for the
fulfilment of the delivery of your purchase, or if you use the MobileTrack
Buddies service), such as name, address, email address and/or location
data. This Personal Information is used only for the purpose for which you
provide it to MobileTrack.
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MobileTrack may collect Personal Information through
surveys for market research purposes to gain a better understanding of our
customers, to improve our products and services, and to develop new
products and services. The information we collect in such instances
depends on the survey, but might include your name, address, age,
information about your use of our services and products and the like.
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If you request MobileTrack services, MobileTrack may
collect location data from your MobileTrack device in order to provide you
with the services requested.
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If you send us an email to apply for a position with
MobileTrack, we will collect your email address and the full content of
your email, included attached files, such as resumes, and other
information necessary to process your application.
Any Personal
Information which you supply to MobileTrack shall be true, complete and
accurate in all respects. You agree to notify MobileTrack immediately of any
changes to your Personal Information via our Website or related Channels.
Cookie Policy
This Website uses Cookies to allow MobileTrack to collect data about the
visitors of the Website and users of our service (that we may associate with
Personal Information that we have collected from you) and to customise and
personalise our Website and related Channels for its viewers. A “Cookie”
is a small text file that is placed on your hard disk by a web server and is
used by our Website or related Channels to identify your computer whenever
you visit our Website. MobileTrack uses Cookies to store your preferences
and other related information. MobileTrack does not use Cookies to gather
other information from your personal computer. Cookies can be removed by
following Internet browser help file directions. If you choose to disable
Cookies, some areas of the Website or related Channels may not work
properly.
Information Collected Via
Technology
As you navigate our Website or related Channels, certain Anonymous
Information may also be collected passively, including your Internet
protocol address, browser type, and operating system. We also use Cookies
and data like Uniform Resource Locators (URL) to gather information
regarding the date and time of your visit and the information for which you
searched and viewed. We use this Anonymous Information to measure the
traffic on our Website and related Channels and to help us make our Website
and Channels more useful. We delete this information after a period of time.
MobileTrack may gather Anonymous Information from your MobileTrack device
when you are using it or when you are connecting it to a computer by using
MobileTrack. This Anonymous Information may include information on how long
it took you to travel certain routes, traffic patterns and on any technical
glitches you may have encountered. The nature of the Anonymous Information
that your MobileTrack device transmits to us will not enable us to trace it
back to an identifiable person. We will only collect this Anonymous
Information if you agree to provide it to us and you can always disable that
such Anonymous Information will be provided to us by changing the settings
of your MobileTrack service.
Personal Information we receive
from Other Sources
We may receive Personal Information about you from third parties that
provide us with data from their databases. We may add this information to
the information we have already collected from you for the purposes
described in this Privacy Policy.
How does
MobileTrack processes Personal Information and Anonymous Information?
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Personal Information will be collected, processed, and used
by MobileTrack for the purposes as mentioned in this Privacy Policy.
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Your Personal Information is used by MobileTrack to perform
its obligations resulting from the delivery of the MobileTrack products
and/or services to you, under the End-User License Agreement, Limited
Warranty, if any, or any other terms that may apply. MobileTrack uses your
Personal Information to respond to your questions and to fulfil your
requests or to manage interactive customer programs. MobileTrack is
entitled to contract third parties for its fulfilment of its obligations
hereunder, however, MobileTrack will not provide your Personal Information
to a third party without your permission, except as necessary to process
your order, fulfil your requests or manage the interactive customer
programs or if compelled by law. These third parties may help MobileTrack
to i.e. process information, fulfil customer orders, deliver products to
you, manage and enhance customer data, provide customer service, assess
your interest in our products and services or to conduct customer research
or satisfaction surveys. These third parties are also obligated to protect
your Personal Information in accordance with this policy. MobileTrack is
and will remain responsible for the use of your Personal Information.
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MobileTrack also uses Personal Information to contact you,
always on an “opt-in” basis, via mail, via e-mail or phone to inform you
of our (new) products and/or services and the products and services of our
carefully selected partners, promotions we may offer, to submit a customer
survey and any other marketing activity. MobileTrack is entitled to
contract third parties to perform its direct marketing activities.
MobileTrack may use your Personal Information to conduct market research,
to improve our products and/or services, to provide more responsive
customer service and to improve our Website, products and services.
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MobileTrack may provide, distribute or disclose your
Personal Information to third parties where MobileTrack reasonably
believes that it is required to do so to conform to legal requirements or
litigation, to protect and defend the rights or property of MobileTrack or
other third parties, to enforce this Privacy Policy or act to protect the
interests of its users. MobileTrack is also entitled to disclose your
Personal Information for the purposes of national security or other issues
of public importance, at MobileTrack's discretion.
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Your Personal Information and Anonymous Information are
stored by MobileTrack in a central database. This central database is
shared by all MobileTrack entities that will use this information on a
“need to know” basis in accordance with this Privacy Policy.
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MobileTrack is entitled to exchange any Personal
Information between the MobileTrack entities including, but not limited
to, those based in countries within and outside the EU, for the purposes
mentioned in this Privacy Policy.
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MobileTrack may create Anonymous Information records from
Personal Information by excluding information (such as your name) that
make the information personally identifiable to you. We may use this
Anonymous Information to analyse usage patterns, to improve our services
and reserve the right to use and disclose Anonymous Information to third
parties in its discretion.
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If our company or our assets are acquired by another
company, that company will possess the Personal Information collected by
us and it will assume the rights and obligations regarding your Personal
Information as described in this Privacy Policy.
Your Choices
regarding your Personal Information
We offer you choices regarding the collection, use and sharing of your
Personal Information. When you receive newsletters or promotional s from us,
you may indicate a preference to stop receiving further s from us and you
will have the opportunity to “opt-out” by following the unsubscribe
instructions provided in the e-mail you receive or by contacting us directly
(please see contact information below).
Despite your indicated e-mail preferences, we may send you service e-mails
regarding our products and services or notices of any updates to the terms
and conditions or Privacy Policy.
You may change any of the Personal Information in your account by editing
your account information.
Feedback
If you provide feedback to us, we may use such feedback for any purpose,
provided we do not associate such feedback with your Personal Information.
MobileTrack will collect any information contained in such and will treat
the Personal Information in such in accordance with this Privacy Policy.
Other Sites
Our provision of links to other
websites or locations is for your convenience and does not signify our
endorsement of such other websites or location or its contents. We have no
control over, do not review, and cannot be responsible for these outside
websites or their content. Please be aware that the terms of our Privacy
Policy do not apply to these outside websites.
Regarding Children
We do not intentionally gather Personal Information about visitors who are
under the age of 16.
Safeguarding the information you
share with us
We recognize our responsibility to protect the Personal Information you
entrust to us. We take precautions including administrative, technical and
physical measures to safeguard your Personal Information against loss,
theft, and misuse, as well as unauthorized access, disclosure, alteration,
and destruction. However, no company, including MobileTrack, can fully
eliminate security risks associated with Personal Information and
MobileTrack can not be held liable for any unauthorised access or use of the
data you have supplied to MobileTrack.
You can also take precautions to protect your Personal Information when you
are on the Internet. Change your passwords often using a combination of
letters and numbers, and make sure you use a secure Internet browser.
Privacy questions
If you think that the use of your Personal Information is not in alignment
with the purpose for which you have provided it to MobileTrack, as described
in this Privacy Policy, or if you have any questions or suggestions
regarding this Privacy Policy, please refer to our website
www.mobiletrack.nl. We will duly process your questions, requests and
suggestions.
Privacy Policy Updates
This Privacy Policy is subject to
occasional revision, and if we make any substantial changes in the way we
use your Personal Information, we will post an alert on
this page. If you object to any such changes, you must cease using our
Website and our products and services for which Personal Information is
collected. Continued use of our Website and our products and services
following notice of any such changes shall indicate your acknowledgement of
such changes and agreement to be bound by the terms and conditions of such
changes. |
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